Term of use UniMall - E-commerce website by UNIKERY Co.,Ltd

Welcome to UniMall - E-commerce website (hereinafter referred to as UniMall) was established by UNIKERY Co., Ltd. (hereinafter referred to as Company) and officially registered with the Ministry of Industry and Trade of Vietnam. The e-commerce site is used with the following Terms:

1. General Terms:

By accessing our website, it means that you agree to these terms. We reserve the right to modify, change, omit or add to any part of these Terms of Use, at any time. After the change, the information will be effective as soon as it is posted on the website without prior notice. When you continue to use the website after the changed terms are posted, it means that you accept the changes. Therefore, please check our Terms of Use regularly to keep up to date with our changes.

2. Instructions for using the website and buying

When accessing our website, you must ensure that you are at least 18 years old, or can access it under the supervision of a parent or legal guardian. The Customer ensures that there is enough civil action to perform the purchase and sale transactions in accordance with the current provisions of Vietnamese law.

Currently, UNIKERY Co., Ltd deploys the online sale of products at this website. Therefore, we will grant an account to use so that customers can shop on Unimall.vn website within the stated Terms and Conditions of Use.

You will have to register an account with your credentials and update if there are any changes. Each visitor must be responsible for his or her password, account and activity on the website when there is a need to shop or to have products delivered to a location in accordance with the delivery policy at UniMall.

Use of any part of this website for commercial purposes or on behalf of any third party is strictly prohibited without our prior written permission. If we violate any of these, we will cancel the guest's account without notice.

During the registration process, you agree to receive promotional emails from the website. If you do not wish to continue receiving mail, you may opt-out by clicking the link at the bottom of any promotional email.

Before ordering any goods, customers should carefully review and read the Buying Guide at UniMall.

3. Customer Support

All website contents and your comments are appreciated and are our properties. If We detect any fake information, we may also block your account immediately or take other measures in accordance with Vietnamese law.

Customer Care Center of UniMall

Phone: 02256 258 809

Hotline: 0356 105 899

Email: hotro@unimall.vn

Operating hours: 09:00 - 18:00 (Monday to Saturday)

4. Accept orders and prices

We may contact you to inquire more about your phone number and address before confirming your order. We have the right to refuse or cancel your order for any reason related to a technical error, system objectively at any time.

Goods on UniMall include value-added tax, the price of the product but not the shipping fee. Delivery fees are specified in the Delivery Policy at UniMall. Although We are committed to providing the most accurate price information to Customers. However, sometimes errors still occur, for example, when the product price is not displayed correctly on the website or the price is wrong, we will contact you for instructions or order cancellation on a case-by-case basis. that's for you. We also reserve the right to refuse or cancel any order whether or not it has been confirmed or paid for.

5. Change or cancel transactions at UniMall

In any case, you have the right to terminate the transaction if you have taken the following measures:

Notify UniMall of the transaction cancellation via phone number 0356 105 899 or email to hotro@unimall.vn
Return goods received but not used or enjoy any benefits from such goods (according to the provisions of the Return Policy at UniMall )
When contacting the Customer must provide the Order Number. Customer care staff will receive and respond to customers as soon as possible

6. Resolving the consequences caused by incorrect information input

As mentioned in section 2, you are responsible for providing complete and accurate information when participating in transactions at UniMall. In case the customer enters wrong information and sends it to the UniMall e-commerce site, we have the right to refuse to perform the transaction. In addition, in all cases, the customer has the right to unilaterally terminate the transaction if the following measures have been taken:

Notify UniMall of the transaction cancellation via phone number 0356 105 899 or email to hotro@unimall.vn
Return goods received but not used or enjoy any benefits from such goods (according to the provisions of the Return Policy at UniMall )

7. Privacy Policy

Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process is always kept confidential to ensure safety.

You must not use any program, tool, or other means to interfere with the system or change the data structure. The website also strictly prohibits the distribution, dissemination, or promotion of any activities aimed at interfering, destroying, or infiltrating the system's data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential unless required by law enforcement.

8. Trademarks and Copyrights

All intellectual property rights (registered or unregistered), informational content, and all designs, text, graphics, software, images, video, music, sound are the property of ours. The entire content of the website is protected by copyright laws of Vietnam and international conventions. Copyright is reserved.

9. Legal rights

The terms, conditions, and content of this website are governed by the laws of Vietnam, and the competent Court in Vietnam will resolve any disputes arising from the unauthorized use of this website.

10. Law and jurisdiction in the Vietnamese Territory

All these Terms and Conditions and the Contract (and all obligations arising out of or in connection with it) shall be governed by and construed in accordance with the laws of Vietnam. Any controversy, claim, or dispute arising out of or in connection with a transaction at Unimall or these Terms and Conditions will be resolved by negotiation, conciliation, arbitration, and/or Court according to the Consumer Protection Law Chapter 4 on Settlement of disputes between consumers and organizations and individuals trading in goods and services.